[{"title":"What is MisMacK Rewards?","content":"

MisMacK Rewards is our way of thanking you for shopping, reviewing products, celebrating your birthday and connecting with MisMacK. Earn points, choose your reward and use it toward a future purchase.

"},{"title":"Who can join?","content":"

Anyone with a MisMacK customer account can join. Use the same email address online and in store so your purchases and points stay connected.

"},{"title":"How do I earn points?","content":"

Earn 1 point for every $1 spent on eligible products before tax and shipping. You can also earn points by joining MisMacK Rewards, celebrating your birthday, reviewing products and completing other activities listed under Ways to earn.

"},{"title":"How do I redeem my points?","content":"

Choose from the rewards shown under Ways to redeem. Redeem 500 points for $10 off, 1,000 points for $25 off or 2,000 points for $60 off. Each redeemed reward can be used once and cannot be combined with another discount.

"},{"title":"Is there a limit to the number of points I can earn?","content":"

There is no limit to how many points you can earn. MisMacK Rewards points currently do not expire.

"},{"title":"What do the 'approved', 'pending' and 'cancelled' statuses mean?","content":"

Approved points are available to redeem. Purchase points remain pending for 14 days before approval. Cancelled points have been removed because an order was cancelled, refunded or no longer qualified for points.

"},{"title":"Can I use my rewards online and in store?","content":"

Yes. Once your account is connected using the same email address, MisMacK Rewards can be earned and redeemed online and at the MisMacK store.

"},{"title":"What happens to my points if I return something?","content":"

Points earned from returned or refunded products will be removed from your balance. If you used a reward on the purchase, please contact us if you need help with the reward after the return is processed.

"},{"title":"What happens to the points I earned before Shopify?","content":"

Eligible points from our previous rewards program will be transferred to MisMacK Rewards before launch. If your balance does not look correct, please contact us so we can review it with you.

"}]

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